Privacy Policy
1. Introduction
This privacy policy (the “Privacy Policy”) is designed to inform users of the WhereLondon. website and any related smartphone or mobile applications (collectively, the “Website”), about how WhereLondon, Inc. (“WhereLondon”, “we” or “us”) gathers and uses Personal Information submitted to WhereLondon through the Website.
WhereLondon will take reasonable steps to protect user privacy consistent with the guidelines set forth in this Privacy Policy and with applicable Canadian laws. In this Privacy Policy, “user” or “you” means any person viewing the Website or submitting any Personal Information to WhereLondon in connection with using the Website. The term “Landlord” means any user who is a landlord, landlord representative, broker, property manager, or and sub-lessor who lists a property for rent on the Website. The term “Tenant” means persons who search for, contact, or otherwise review properties for rent on the Website.
By using the Website, you are indicating your consent to this Privacy Policy. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD NOT USE THE WEBSITE.
2. How We Collect, Use, and Share Information
Summary of WhereLondon’s Collection, Use, and Disclosure of Information
WhereLondon is an apartment search platform that maintains an online real estate marketplace designed to connect prospective Tenants and Landlords and to offer the services listed in WhereLondon’s Terms of Use (WhereLondon’s “Services”). To provide you with WhereLondon’s Services, we must collect and process your information, including your Personal Information. Your privacy is important and we are committed to protecting information that identifies you personally. The types of information we collect, use, and disclose depend on how you want to use WhereLondon.
If you are a Tenant, you may provide us with Personal Information such as your name, phone number, email address, location information, and rental preferences. We use this information to connect you to Landlords that you may be interested in renting from, to improve and customize Website functionality, to communicate with you, and more. We may share some of the information that you provide with Landlords, Service Providers, and other third parties. We may also sell certain Personal Information to marketing partners and advertisers, as specified below.
If you are a Landlord, you may provide us with Personal Information such as your name, contact information, location information, and property information. We use this information to connect you to Tenants who may be interested in renting from you, to improve and customize Website functionality, and more. We share some information that you provide with Tenants, Service Providers, and Third Party syndicators such as Facebook Marketplace. We may also sell certain Personal Information to marketing partners and advertisers, as specified below.
Additional Disclosures About WhereLondon's Use of Information
- Your Disclosures to Third Parties: You may use WhereLondon’s Website to share Personal Information with Third Parties directly. For example, you may provide Landlords with your Personal Information when you contact them regarding an apartment or apply to rent the apartment. You may also click links on WhereLondon’s Website that take you to a Third Party’s website. WhereLondon is not responsible for the privacy practices of Third Parties or the content of Third Party websites. Users should be aware of this when they share information with Third Parties on our Website or when they leave our Website to share information. Users should read the Third Parties’ privacy statements, as this Privacy Policy applies solely to personal information collected by WhereLondon.
- Aggregated or De-identified Data: We may sell or share aggregated or de-identified information that cannot reasonably identify, relate to, describe, be capable of being associated with, or be linked, directly or indirectly, to a particular user.
- Legal Requests: We may access, preserve and share your Personal Information with regulators, law enforcement or others in the following circumstances:
- In response to a legal request (like a search warrant, court order, or subpoena) if we have a good faith belief that the law requires us to do so.
- When we have a good-faith belief it is necessary to: detect, prevent and address fraud, unauthorized use of the Services, violations of our terms or policies, or other harmful or illegal activity; to protect ourselves (including our rights, property, or Services), you or others, including as part of investigations or regulatory inquiries; or to prevent death or imminent bodily harm. For example, if relevant, we provide information to and receive information from third-party partners about the reliability of your account to prevent fraud, abuse and other harmful activity on and off our Services.
3. Security
We use reasonable security precautions to protect the security and integrity of your Personal Information, both during transmission and once we receive it, in accordance with this Privacy Policy and applicable law. We encrypt transmissions of Personal Information through the Website using secure socket layer technology (SSL). However, no method of electronic storage or Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties that breach our reasonable security procedures.
3. Accessibility
Any person with a disability that prevents or restricts them from accessing this Privacy Policy through WhereLondon’s Website may request a copy of this Policy in an alternative format by contacting WhereLondon at david@advardo.com.
5. Contact
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to: david@advardo.com.